Help

Help with Lida

Short answers first, then a little more detail on sessions, credits and things that go wrong.

How do I get Lida?
Request early access and wait for your invite. Then install the Windows desktop app and sign in with the same account you use on this website.
Does Lida work in the browser?
No. Seeing your desktop needs the desktop app. This website is for your account, early access, pricing and help.
How do I choose between Guide, Teach and Agent?
You do not have to choose up front. Lida asks which you want for each task, or you can say it yourself, for example “show me”, “explain”, or “you do it”. You can switch part-way through the same way.
How do I stop Lida?
Press Ctrl + Alt + Space while a session is running. It silences Lida and stops anything she is doing. While Lida is acting for you, moving the mouse or pressing a key also stops her; say “carry on” to resume.
What does a session cost?
Sessions use credits. 1 credit is about 1 minute of Lida working with you. Plans and provisional prices are on the pricing page. Billing is not open yet, so nothing is charged.
What can Lida see?
Your screen, while a session is running and at no other time. During a session, pictures of it go to the AI model so it can answer. Lida never saves them. You can list apps Lida must not look at, and its view is blanked while one of them is in front.

Starting a session

Open the desktop app and say what you want to do. Lida looks at your screen, tells you where you are, and asks whether to guide you, teach you, or do it for you. Talk to it the way you would talk to someone sitting next to you: interrupt it, ask it to repeat, tell it when something does not make sense.

Credits and plans

Sessions use credits. 1 credit is about 1 minute of Lida working with you. Your account page shows what you have left. Lida checks your credits before a session starts and tells you if you have run out.

If something goes wrong

If Lida cannot hear you, check that the right microphone is selected and that Windows allows desktop apps to use it. If Lida points at the wrong thing or seems lost, stop the session and start a new one with a clearer request. Lida is built to say when it is not sure rather than guess, so tell it when it has misunderstood.

Still stuck?

The contact page lists the ways to reach us during the preview.